Shipping and Delivery

At Rina & the Snaxperts we know how important it is that your dog's favorite snacks arrive quickly. That's why we've made our shipping process simple, reliable and efficient. Here you can find all the important information about shipping and delivery:

Delivery times

Standard shipping (Germany):
Delivery within 1 – 2 working days .

Standard shipping (Austria):
Delivery within 3 – 5 working days .

Shipping costs

Free standard shipping for orders over 49 € in Germany and Austria.
Germany: 4,50 € shipping costs for orders under 49 €.
Austria: 8.90 € shipping costs for orders under 49 €.

Order processing

Orders are processed and shipped within 24 hours on working days .
Orders received on weekends or holidays will be processed the next business day.

Where do we ship?

We currently ship exclusively within Germany and Austria . But don't worry - we are already working on shipping to other countries soon! Stay tuned for updates.

Shipment tracking

Once your order has been shipped, you will receive a tracking number via email so you can track your delivery at any time. No surprises - just delicious snacks!

Our satisfaction guarantee

We do everything we can to deliver your order on time and in perfect condition . If there are any problems with your delivery, our friendly customer service team is always available - we're happy to help!

Why Rina & the Snaxperts?

Your dog deserves only the best - and that's exactly what we deliver! Our high-quality, natural snacks are made from the best ingredients, from premium beef to health-promoting ingredients. With our fast shipping, the next treat for your four-legged friend is just a click away!

Do you have any further questions? Contact us anytime!